Managing Conflict Through Effective Leadership | April Chapter Event
Overview
Conflict management is an essential skill for project leaders - we need to identify, understand, and resolve conflict in a constructive manner, every day. With project performance being fundamentally driven by team performance, we need to be prepared to manage disagreement, varying opinions, and confusion in order to be successful.
In this session, Mike will explore the sources of conflict, personalities, strategies, and the importance of active listening, empathy, & effective communication in resolving conflict.
Gauge your personality and that of your key stakeholders, create relationships that form a foundation to navigate uncertainty, challenge, and trying times, and inspire others to focus on the end game and deliver results.
Come along to hear what Mike has to share (insights and real-world examples) and walk away with some simple advice to take your approach to project and conflict management to the next level.
Takeaways / Lessons
- Explore the sources of conflict, personalities, and strategies
- Identify, understand, and resolve conflict in a constructive manner
- The importance of active listening, empathy, & effective communication in resolving conflict
- Create relationships that form a foundation to navigate uncertainty, challenge, and trying times, and inspire others to focus on the end game
Speaker Introduction
Mike Roberts
Director and practice lead of Millpond
Mike Roberts is a director and practice lead with Millpond, a professional services organization specializing in project management and training.
He is also a volunteer of 10 years with the New Zealand Chapter of PMI, having held roles in professional development, young professionals, mentoring, event management, and now the Christchurch Branch chair.
Mike is well-regarded amongst peers and clients for his approach to leadership and how he engages people during project delivery. With 16 years of experience in project management and training, Mike has developed a unique and insightful perspective on the challenges and opportunities facing project managers as their roles turn from a focus on the process to a focus on people.
Connect with the speaker
L: https://www.linkedin.com/in/nzmikeroberts/
ADDITIONAL INFORMATION
If you have registered online, we ask that you please respect your online commitment as there are venue space limitations. If you are unable to attend in person, please inform the Events team as your attendance will impact catering and venue, occupancy count.
545 PM | Chapter Event Opening
600 PM | Speaker Presentation Starts
730 PM | Presentation and Q&A Ends; Networking Opportunities
800 PM | Chapter Event Closes
This event is a hybrid event. You can attend either in person or join us via ZOOM online. After registration, you will receive an invoice email with the attached online meeting link.
Students: This event is free for students (applicable to PMIQ student members and non-student members). For non-student members, please reach out to the Events team at events@pmiqld.org to receive a code for registration. You will need to provide a photo/screenshot of your student ID with its expiration date as proof of your enrolment status in Queensland tertiary education.
Refunds: You may request to cancel your registration for a full refund, up to five (5) working days before the date and time of the event. We will do our best to accommodate your needs.
Questions / Feedback: If you have any questions about our events or would like to provide feedback, please contact our Events Team at events@pmiqld.org.
ADDITIONAL INFORMATION
Microsoft Teams Meetings
All relevant details will be sent to you via email following your registration. Please check your inbox for this critical information, as it will provide instructions and links to access the event.
Refunds
You may request to cancel your registration for a full refund up to five (5) working days before the date and time of the event. We will do our best to accommodate your needs.
Photography / Videography
Attendees should note that our events may be recorded and published in various media, including print, audio and video formats, without further notice.
Questions / Feedback
If you have any questions about our events or would like to provide feedback, please get in touch with us at Events@pmiqld.org or contact Roosevelt Dias, Chief Executive Officer, at CEO@pmiqld.org or +61 406 096 907.
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DISCLAIMER
PMI Queensland events are intended for educational purposes only. Statements of fact and opinions expressed are those of the participants individually and, unless expressly stated to the contrary, are not the opinion or position of PMI Queensland, its sponsors, or its partners. PMI Queensland does not endorse or approve, and assumes no responsibility for, the content, accuracy or completeness of the information presented.
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